Privacy Policy

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: Name, email, phone number, Firebase user ID, profile photo
• Trip & Event Data: Trip/event names, dates, group names, uploaded documents, expenses, polls, itineraries
• Usage Data: Device type, browser, IP address, pages visited, app interactions, feature usage
• Booking Referral Data: When you click on booking links for hotels, activities, or tours, we may track these interactions for analytics purposes
• Cookies & Analytics: We use cookies to improve app functionality and monitor usage trends

2. How We Use Your Information

We process your information to:

• Provide and improve our trip and event planning services
• Enable group collaboration, itinerary sharing, and document uploads
• Generate AI-powered travel and event recommendations
• Process group expenses and financial tracking
• Respond to your inquiries and provide customer support
• Notify you about important updates, new features, or service changes
• Maintain the security and integrity of our services
• Analyze usage patterns to enhance user experience

3. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), we collect and process your personal information only when we have a legal basis to do so:

4. CCPA Rights (California)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

• Right to Know: What personal data we collect and how it's used
• Right to Delete: Request deletion of personal data (with some exceptions)
• Right to Opt-Out: Opt out of the sale or sharing of personal data (we do not sell data)
• Right to Non-Discrimination: We won't discriminate against you for exercising your CCPA rights

You can request access or deletion of your data by contacting us at 📧 support@nithmith.com

5. Data Sharing

We respect your privacy and do not sell or rent your personal data. We may share data only in the following circumstances:

• With Your Trip/Event Group: Authorized users on your trip or event can see shared information
• Service Providers: Cloud storage, analytics, payment processing, and other essential services
• Legal Requirements: When required by law, legal process, or government request
• Business Transfers: In case of merger, acquisition, or sale of business assets

5A. Third-Party Booking Platforms

Please note the following:

• These third-party platforms have their own privacy policies and data collection practices
• We do not control or have access to the personal information you provide to these platforms
• Any data you share during the booking process is governed by the third-party's privacy policy
• We may receive anonymous analytics data about booking link clicks for improvement purposes
• We strongly recommend reviewing the privacy policies of these platforms before making bookings

6. Data Transfers

We may transfer your data outside your country of residence, including to the United States. We use industry-standard safeguards to ensure your data remains protected under GDPR and other applicable laws, including:

• Standard contractual clauses approved by the European Commission
• Adequacy decisions for certain countries
• Other appropriate safeguards as required by law

7. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Provide a better user experience and remember your preferences
• Analyze traffic patterns and app usage
• Personalize content and recommendations
• Monitor app performance and identify issues

You can manage cookie preferences in your browser settings or through our cookie management tools when available.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

To exercise your rights, please contact us at 📧 support@nithmith.com

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encrypted data storage and transmission
• Access controls and authentication systems
• Regular security audits and monitoring
• Staff training on data protection practices
• Incident response procedures

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

KootHub is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal data from a child under 13 without proper consent, we will delete that information promptly.

If you believe we may have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable laws. When we make changes, we will:

• Update the "Effective Date" at the top of this policy
• Post the updated policy on our website and/or within the app
• Notify users of significant changes when possible

We encourage you to review this Privacy Policy periodically. Your continued use of KootHub after changes are posted constitutes acceptance of the updated policy.

12. Contact Us